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WHAT MAKES US TICK
Founded in 2014, DirectCloud Backup has become an Industry leader in the Online Cloud Backup, Disaster Recovery, Business Continuity and Archiving as a service market, with an international customer base from a wide range of sectors.
Based in Milton Keynes in the UK, we have a global reach, with partners & data centres throughout the world – from Sweden across the globe to Sydney in Australia. We serve customers in virtually every territory of the Europe and the US. Recognised and renowned for our expertise, we have constantly strived to innovate in the fields of data storage, archive and back up and have earned a reputation for excellence along the way. Operating our services from enterprise class facilities in prime location within one hour of London, offering un-matched resilience, performance and connectivity.
Constantly striving to provide our customers and partners with industry leading technology and service is key to our success. We are as proud of the major accreditations and certifications that we’ve achieved – ISO9001, ISO27001 – as a direct result of hard work, dedication and delivery of world class operating practises.
What we do
We Keeps Your Website Up and Running
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MORE THAN JUST BACKUP
Fully Managed and Monitored Services by DirectCloud Backup
Complete Data Management Solutions End to End
DirectCloud Backup helps your business continue when the worst happens.
A good IT resilience solution does more than just protect technology – it lets your people, processes and assets get on with what they do best – running your business.
At DirectCloud Backup, we strive to help our customers wrestle through the complex web of IT. We understand managing your data can be complex and in those difficult situations – if your world stops, we’re on hand to fix the problem, 24/7/365.
The market is full of other companies who can back up and restore data. The reason our customers use us is the service we provide and the value we add.
No matter the time of day, we on hand to respond to any issues you might have. So you can get on with running your business knowing if disaster strikes, it won’t be world ending.Our business is designed to help our customers minimise that impact and get back on your feet at the click of a button.
CLOUD BACKUP
Providing a fully managed backup service reducing the risk of your business falling victim to the unexpected
and are there to assist you if it does.
BUSINESS CONTINUITY
BCaaS identifies the critical operational and technical risks facing your organisation.
It then brings mitigation strategies and practical responses to address them.
DISASTER RECOVERY
When it comes to data backup and recovery, Our Instant Recovery DRaaS is unrivalled.
Automated DR testing at the click of a button, Supported by our excellent team of recovery experts.
CLOUD ACHIVING
Reclaim back primary storage & gain control of aged data.
GDPR compliance with detailed metadata analysis.
Who we help
Our Customers and Partners can’t afford downtime, work with DirectCloud Backup.
Those customers that demand the best available technologies for their business, and expect the highest standards of customer service.
People who need an expert technical team to provide 24/7/365 monitoring and support.
People who want to get on with running their business and not bogged down in the detail – let us manage the process.
We support mission critical business functions and scale with your organisation as you grow. It’s not a complicated formula, but it’s why customers stick around for so long.
TRUSTED TO DELIVER BY LEADING UK BRANDS
Who we are
Founders Steve Evans, James Gear and James Hawker were available to customers 24/7 when they were starting out back in 2014.
That dedication to customer service has not changed since.It takes a lot to make a business resilient. DirectCloud Backup creation is around “Improving Recovery Outcomes” & making our clients lives easier is a key success factor. With years of experience in delivering leading managed services means there’s not much we haven’t seen.
From the initial engagement we build a relationship that means we become an extend arm of your business – so when you need help, we already understand your business needs. And if things go wrong, you know we’re there for you 24/7/365.
With our leading availability by design product toolsets.
If your systems go down or your experiencing significant issues, we’ll work until they are again.We invest in tried & tested technologies to ensure your data is safe – our experience of the market is key to our business success. We understand our clients require stable, reliant solutions that work – Which is why we are so good at it.
We man our telephone support lines with trained engineers 24/7/365.
We can support on-site anywhere in the U.K. and have remote and telephone support across the globe at any time.
WHY US
ENTERPRISE CLASS FACILITIES AND SECURITY
We understand the importance of your data & take every step to secure it – Tier 4, ISO Accredited Facilities.
Tier 4 Enterprise Class Datacentre Services
All our services operate from a tier 4 equivalent enterprise-class facility, offering unmatched resilience and performance. With an overall capacity of 11,200m2, the site is in a prime location outside of London. The facility is ISO27001 and PCI compliant, supporting rack power densities up to 15kW, is connected by a resilient, multi-carrier high speed network with 2ms of network latency and is within one hour of the capital.
THIS TIER 4 FACILITY LOCATED JUST OUTSIDE LONDON FOR YOUR HOSTING NEEDS
Benefits :
BACKUP AND DISASTER RECOVERY
Cloud Backup and Disaster Recovery with interconnected network for fast availability
Instantly Available
Rely on physical to virtual spin-up directly from our datacentre.
Virtual Environment
We provide dev-ops and virtual Disaster recovery platform at the click of a button.
Flexible Commercial Contracts
Out contracts have the capacity to flex up and down throughout their length.
Compliance grantee
Our archiving solutions ensure aged data is moved offsite and encrypted for automated compliance.
Continuous Improvements
We continually invest in increasing the efficiency of our services and pass those savings onto our customers.
ACCREDITIONS
